Southern Water has awarded an AMP7 meter reading service contract worth around £14.5 million in total.

The water company went out to tender in July last – at the time estimated total contract value was put at £12 million.
The contract was tendered in three separate Lots - Morrison Data Services (Water) Ltd, one of six suppliers to bid for the work, has been awarded the contract in a single combined meter reading and back office support contract.
Scope of services the supplier will provide is primarily based on a requirement to:
- provide meter readings from both visual read devices (water meters) by a field labour force
- operate a drive/walk by meter reading data collection service from automated read devices
- undertake meter exchanges
- provide a front and back office service to manage customer enquiries, appointments, scheduling and exceptions processing.
The initial contract term is 5 years with options to extend by a further 3 years into AMP8.
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